Currently seeking

Luxury Travel Advisor

Charlotte Travel is for travellers who still value service. We are international premium travel specialists, your one stop agent in Hong Kong. We are looking for a pro-active and outgoing candidate willing to work in a small office, confident in taking up challenges to support the upcoming developments and exciting growth of a luxury travel company with significant global exposure and opportunities.

The duty of a Luxury Travel Advisor position is to handle a full range of high-end travel arrangements on a consultancy basis to international customers seeking specific and high-end travel plans globally.

We are now seeking a Luxury Travel Advisor to join our team.

The job: 

  • Develop and maintain relationships with new and existing clients, assist in the development of sales strategies
  • Provide full range of travel arrangement, travel advisory services, travel assistance and concierge services to clients, including booking flights, hotels, cruises, activities, tours, transportation, reservations, etc.
  • Provide professional and knowledgeable travel advise to customers; including planning and booking tailormade itineraries
  • Process bookings and documentation, including itineraries, tickets, and visas
  • Manage and follow up bookings in a prompt, professional, and organized manner
  • Maintain a consistent line of communication with clients before, during, and after travel to ensure quality service and repeat business/referrals

Desired Skills and Requirements: 

  • Tertiary education or above
  • With minimum 3 years of related experience; experience in GDS a plus
  • Previous luxury travel sales experience with destination and supplier knowledge;
  • Capable of serving luxury and high end customers independently from start to finish, maintain positive relationships with key clients
  • Excellent communication and interpersonal skills; a team player and great communicator at all levels with the ability to be patient and tolerant when facing clients
  • flexible and able to work under pressure to meet deadlines; Highly organized, good time management and able to multitask and prioritize work effectively
  • Result oriented and attention to details
  • Pro-active, Open to learn and adapt to changes
  • Seamless customer service with international experience
  • Well-travelled & is passionate about inspiring others to travel
  • Computer literate

How to apply:

Please send your CV and Cover Letter to careers@charlottetravel.com.hk 

All information will be kept confidential and only be used for recruitment purpose.