Louen Tang is a seasoned professional in the luxury travel industry, specializing in customised holidays for High Net Worth Individuals (HNWIs). With 15 years of experience in this niche market, he has established himself as a go-to expert for discerning travelers seeking bespoke experiences. Louen also a committed advocate for sustainable tourism. This aspect of his work demonstrates his awareness of the industry's environmental impact and his dedication to promoting responsible travel practices.

Rachel is a marketing and brand strategist with over 20 years’ experience producing communications for brands and helping SME’s and non-profits showcase their vision to the world. She oversees Charlotte Travel's brand positioning, marketing, advertising and thought leadership. Having joined the business in January 2022, Bourke brings with her plenty of experience, having delivered results for the likes of American Women’s Association, Mother’s Choice, Clockenflap and others.

For as long as Agnes can remember, traveling has been her greatest passion. From a young age, she dreamed of soaring through the skies as an airplane pilot, captivated by the idea of exploring new horizons and cultures. Although she is just at the beginning of her career, Agnes has already had the incredible opportunity to visit a variety of stunning destinations.

Born and raised in Hong Kong, Candy has a love for travel which led her to pursue a Tourism degree, which led to her immediately entering the travel industry, granting her invaluable opportunities to acquire extensive knowledge and expertise. This experience has empowered her to curate unforgettable and seamless travel experiences for individuals.

Since her childhood, Jenny enjoyed exploring the world and making friends along the way. As soon as she graduated, she knew exactly where she wanted to be – in the travel industry. Her first job became a career and she enjoys helping her clients arrange their travel plans every day. The key to her success: she puts herself in her clients’ shoes so every detail is thought of and planned in advance, just how she would plan her own holidays. She loves travelling and anywhere she has never been to is on her bucket-list!

I’m so so excited and touched by my Bhutan trip. Your team arranged are wonderful. By saying them professional is not enough. For them, they use their hearts to arrange my trip, care about me as like I’m their friend. 

We had a wonderful and memorable eight days trip in Bhutan. We dressed up as a Bhutanese during the Thimphu Tshechu Festival and trekked to the Tiger Nest Monastery. We enjoyed our stay at the Naksel Hotel located in a Paro. Compliments to both the guide and driver who are very professional and took good care of us in the eight days! Thank you Charlotte Travel for all the arrangement!

Thank you for the excellent service and pick in hotels! Discreet, private, elegant and cool......is how I would describe The Bale. The art of doing nothing yet still has the option to explore if you are able to tear yourself away from the beautiful private villa with private pool and more. Amazing food to top it off at The Bale's two restaurants served by a lovely team of staff. Can't wait to visit again!

Big thank you for all your kind help. Love the hassle free and professional care- as there wasn't a moment that I was concerned in your team's hands. Once again, big thank you. You have been amazing and love the added care.